The Role of Emerging Technologies in Enhancing Customer Experience and Business Scalability. International Journal of Engineering Fields, ISSN: 3078-4425, [S. l.], v. 2, n. 4, p. 12–24, 2024. DOI: 10.64180/oct.ijef.2024.2412. Disponível em: https://journalofengineering.org/index.php/ijef/article/view/22. Acesso em: 16 mar. 2026.